Privacy Policy

Kobizi Gelaba, operating from Juliana Tuwima 38, Łódź, Poland, is the data controller responsible for the personal information described on this page. If you have questions about how your data is handled, you can reach us at [email protected] or +48 42 632 58 16.

What information we collect

We collect information you provide directly, such as your name, email address, and the content of any message you send through the contact form. We do not collect payment information through this website, and we do not require you to create an account.

We also collect limited technical information automatically when you visit the site, such as browser type, approximate location derived from IP address, and pages viewed. This is handled through cookies, described in more detail in our Cookie Policy.

Why we collect it

Contact form information is used solely to respond to your inquiry about the structuring program. We do not use this information for automated decision-making or profiling. Technical browsing information, where consent has been given, helps us understand which pages are useful and where visitors encounter difficulty.

Legal basis for processing

We process contact form data based on your consent, given when you submit the form, and based on our legitimate interest in responding to inquiries about our services. Cookie-based analytics data is processed only where you have given consent through the cookie banner, in line with the Polish Telecommunications Law and GDPR requirements.

How long we keep information

Messages sent through the contact form are retained only as long as needed to respond to your inquiry and for a reasonable period afterward in case of follow-up, typically no longer than twenty four months. Cookie data is retained according to the retention periods described in the Cookie Policy.

Who we share information with

We do not sell personal information. We may share limited data with service providers who help operate this website, such as hosting providers, and only to the extent necessary for them to perform that function. Any such providers are required to handle data securely and only for the purposes we specify.

Your rights under GDPR

As a resident of the European Union, you have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, restrict or object to certain processing, and request a copy of your data in a portable format. You also have the right to lodge a complaint with the Polish supervisory authority, the Urząd Ochrony Danych Osobowych (UODO), if you believe your data has been mishandled.

How to exercise your rights

To exercise any of these rights, contact us at [email protected]. We will respond within the timeframes required by GDPR, generally within one month of receiving a verified request.

Security measures

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, or alteration. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security, but we work to minimize risk wherever practical.

Changes to this policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page indicates when it was last revised.